Engineering sector supplier Zoro UK increased its revenue by more than 75% during 2019, delivering over 360,000 items throughout the year.
Grainger-owned Zoro, which delivers products in the industrial consumables and equipment sector, has also rapidly increased its business customer base since launching its trade account in the summer of 2018.
Almost half of Zoro's customers are now businesses, rather than sole traders, and the company is implementing digital innovation in a bid to save companies time and money. During 2019, Zoro launched an automatic replenishment service for the engineering market, a feature which reduces the amount of time spent manually reordering products while minimising room for human error.
When purchasing through Zoro's order subscription service, customers can decide how frequently they would like to receive products by selecting a monthly, weekly or bi-weekly option. Customers can also set a start and end date, or schedule a single order on a specific date, if they so choose.
"Many businesses reorder the same supplies on a regular basis," said Marketing Director Chris Matenaers. "Order subscription ensures much-needed items will be delivered when the business needs them without having to remember to place the order. This means no delays in production due to downtime.
He continued: "We pride ourselves in bringing new innovative functionalities to the B2B market and our new order subscription service will enhance our customer's experience and makes conducting business with Zoro seamless."
First brought to the UK by Grainger in 2018, Zoro supplies product in personal protection & clothing, abrasives, office supplies, hand tools, adhesives and sealants, power tools, lubricants, storage and handling, packaging, cleaning and hygiene, welding equipment and more.
