2019 sees Faithfull Tools celebrate its 30th year anniversary.
The firm has come a long way since 1989 when it started out with just a small range of contractors products. The brand has developed significantly over the years, but the core values remain the same; quality products manufactured to tradesman standards at competitive prices.
Product innovation and development has been core to Faithfull’s brands ethos: “Essentially we strive to offer quality products but available at affordable prices. As we have grown we have remained committed to providing the best service and support for our customers.”
Faithfull provides the trade and DIY market over 3,500 products from over 17 different product categories. Products are backed with either a five year manufacturing warranty or 10 years (for the Prestige range, see the website for full details): “This provides re-assurance to the consumer giving them confidence when they make a purchase. It also provides hassle-free trading for the retailer as they know they are fully supported by Faithfull.
“We have a committed team of trade professionals who strive to continually improve our product range, brand presentation and marketing, and most importantly the end users experience when using a Faithfull product.”
Bringing the story up to date, Faithfull has recently undergone a complete rebrand to help simplify the brand message and ensure clear and precise packaging to aid the consumer: “Our brand journey and development wouldn’t have been possible without our loyal and supportive customers. We would like to take this opportunity to thank every single customer who has purchased Faithfull over the years.
“We are proud of our achievements over the last 30 years which has enabled us to become a leading brand in the UK and Ireland.
“A big thank you to each and every Faithfull Tools customer. Your support and feedback has allowed us to be here today and continue to improve on our products and services.”