Makita UK has opened a third regional Factory Service Centre (FSC) in Hounslow, London. The new FSC joins Makita’s HQ facility in Milton Keynes, and the centre in Glasgow.
The London SFC will primarily service the London and South East region, in a bid to improve Makita’s national coverage for the benefit of both its distributors and end customers.
The facilities provide technical repairs and maintenance services for all mains and cordless construction machines, grounds care tools and petrol engine products. The cornerstone of Makita’s marketing success remains its training; ensuring that both authorised distributors and operators are fully conversant with the power tools they own or may purchase, how to obtain best and safest performance from the machines, and how to maintain them for efficiency and productivity,
The Glasgow centre saw the launch of Makita’s first training academy back in 2017. At each location, the theory elements of courses are held in a lecture theatre, followed by essential hands-on practical work carried out in the FSC’s fully-equipped training demonstration rooms, running over 1-2 days. Courses are available to meet individual needs and bespoke power tool training can be designed to meet specific requirements.
The CITB certificated course, which can include a combination of in-house and on-site training, relates to abrasive wheel training, and both instructor or user courses are available. Gas nailer user training, chainsaw cross cutting and service courses are also available.
Tony Coleman, Technical Manager, Makita UK, says: “We are already receiving a very warm welcome from all sectors of the power tool industry in this heavily populated area of west London. If demand becomes similar to that we’ve established in Glasgow and Milton Keynes we will be looking for additional training personnel. Both employers and operators will benefit from this convenient location offering improved local services to all customers.”
Makita supports challenges such as WorldSkills UK, APL Apprenticeships and Hire Association Europe Apprenticeship schemes to help support customers of the future with product and training support.
The Makita range is supported with a range of over 4,500 accessories and consumables products.