Grainger has ploughed its knowledge into a newly launched service for customers, named ‘The Knowledge Center by Grainger’.
The online resource centre is designed to provide insights, information and best practice tips to customers looking to save time and money while boosting productivity.
Housed on Grainger.com, providing another reason for customers to visit the site, the Knowledge Center features articles and information from third-party professionals as well as Grainger, with perspectives on trends in relevant industries and topics like inventory management, facility maintenance, emergency preparedness and regulatory compliance.
“We understand our customers don’t have much free time; so we’re launching the Knowledge Center as a place they can visit at any time and quickly come away with useful information about their industry,” said Elizabeth Ubell, Grainger Vice President and President of Medium Customer, Marketing and eCommerce.
“Grainger.com has been a destination for our customers to purchase products for more than 20 years. We now are expanding how customers use our website to serve as a solution resource, in addition to a place where they can find and purchase more than 1.5 million products.”